Return & Exchange

At Eshaa, we take great care in ensuring every piece is thoughtfully made and carefully packed. We hope you love your purchase, but if something isn’t right, we’re here to help.

Kindly note:

• We do not offer Refunds
• Return shipping fees are borne by customers, unless item received is defective or incorrect
• All Sales and Promotional items are non-exchangeable

For Exchanges:

We only accept exchanges under the following conditions:

• Items must be unworn, unwashed, and in original condition
• All original packaging (including pouch, if any, and tags) must be included
• Exchanges are subject to stock availability 
• Exchange shipping fees are borne by customers 
• Request must be made within 3 days of receiving your order

For Defective / Incorrect item:

• Please contact us within 3 days of receiving your order
• We will arrange a replacement at no additional cost

Please do contact us at hello@eshaa.co , with the following details: 

Email: [your email]
Instagram: [@your IG handle]

Include:
• Order number
• Item(s)
• Reason for return